Terms of service

These terms govern your use of Premium Peptide Studio storefront software and related launch services offered by Premium Peptide Studio, LLC (“we”, “us”). By buying a plan or using the service, you agree to these terms. We sell software and launch support to peptide vendors. We do not sell peptides, hold inventory, ship products, collect buyer payments for your store, or give legal advice.

The service

We provide done-for-you peptide storefronts: design and setup, catalog and lab-report placement, payment-instruction pages, policy pages, and ongoing hosting and support under a monthly subscription. Plans currently include Store Launch, Business Launch, and Full Buildout, each with a one-time setup package and a monthly subscription. Exact features follow the plan you buy and any accepted order form. You remain the merchant of record for goods you list. Your buyers are your customers, not ours.

Subscription billing, renewal, and cancellation

We bill through Stripe. Monthly subscriptions renew automatically each month until you cancel. You may cancel at any time. Cancellation takes effect at the end of the then-current paid period. You keep access through that period. We do not prorate unused days after a mid-cycle cancel unless required by law. The first charge typically covers the setup fee plus the first month of the subscription, as shown at checkout.

Refund policy and delivery guarantee

Store Launch and Business Launch builds are prepared for review within five business days after we receive your complete launch file, or we refund the one-time setup fee. The timing starts after brand, catalog, lab-report, payment, contact, and domain details are complete. It does not cover delays caused by missing materials, domain access, requested scope changes, or seller-side approvals. Monthly subscription fees already used for a live period are not refundable except where the guarantee applies to the setup fee or where the law requires a refund.

Acceptable use and prohibited content

You are responsible for the legal compliance of what you sell, how you describe it, and the markets you serve. The storefront is built for research-use-only product presentation. You must not use the service to sell or promote controlled substances, or to claim human therapeutic use, diagnosis, treatment, or cure. You must not upload unlawful content, malware, or material that infringes others’ rights. We may suspend or remove listings or stores that we reasonably believe violate these rules or create legal risk for the platform. Our templates and disclaimers do not make your catalog lawful; that remains your job.

Service availability

We host the marketing site and related services on third-party infrastructure (including Vercel and Railway). We aim for continuous availability but do not warrant uninterrupted or error-free operation. Scheduled maintenance, provider outages, and events outside our control may interrupt the service.

Intellectual property

You own your catalog, logos, copy, lab documents, and other content you provide (“customer content”), and you own your delivered storefront: its content, URL structure, product pages, policy pages, and configuration are in your name and portable if you leave. We grant you a perpetual, non-exclusive license to the storefront code and templates as delivered to you, so you can keep running or move your store after the subscription ends. We retain ownership of the underlying platform, generic templates, tooling, and our brand, and may reuse them for other clients. You grant us a limited license to host, display, and process customer content solely to provide the service. You must have the rights to the content you upload. When the service ends, we will stop using customer content except as needed for backups, legal holds, or dispute records.

Termination

You may stop using the service by canceling your subscription. We may suspend or terminate access if you breach these terms, fail to pay, or use the service in a way that creates legal or security risk. Upon termination we may take the storefront offline. We may retain records as described in our privacy policy.

Disclaimer of warranties

The service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent allowed by law. We do not warrant that your use of the storefront will satisfy any regulatory regime that applies to your products or sales.

Limitation of liability

To the fullest extent allowed by law, Premium Peptide Studio, LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business, even if we were told they were possible. Our total liability for any claim arising out of the service is limited to the amounts you paid us in the twelve months before the claim. Some jurisdictions do not allow certain limits; in those cases our liability is limited to the maximum permitted by law.

Indemnification

You will defend and indemnify Premium Peptide Studio, LLC and its officers, employees, and contractors against claims, losses, and reasonable legal fees arising from your products, your catalog copy, your buyers, your regulatory compliance, or your breach of these terms.

Governing law

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Courts located in Delaware have exclusive jurisdiction, except that we may seek injunctive relief in any court of competent jurisdiction.

Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top will change. Material changes will apply going forward. Continued use of the service after an update means you accept the revised terms. If you do not agree, cancel before the next renewal.

Contact

Send questions about these terms to support@premiumpeptidestudio.com.